Hi, can you tell me if the machine is making any noise when it’s not drying or spinning? And is the control panel still powered on?

Thanks for the update. Can you check the back of the machine and see if the motor is spinning at all?

Thanks for the info. A washing machine not drying or spinning can have several potential causes, including motor brushes, a belt, the motor, a drain pump, or a motor controller. Could you check if there is any debris or obstruction in the drain pump?

Great job! A blocked drain pump is a common cause of a washing machine not drying or spinning. If you have any more issues in the future, don’t hesitate to ask.

Yes, definitely. A blocked drain pump can be easily overlooked, but it can cause a lot of problems. Glad to hear it’s fixed now!